The BIG SALE continues - UP TO 55% OFF the RRP on Selected Models In Store

Returns Policy

Our policy is in line with UK Law governing online & distance selling and the Consumer Rights Act 2015. Links to their website can be found below ....

https://www.gov.uk/accepting-returns-and-giving-refunds
https://www.gov.uk/online-and-distance-selling-for-businesses/online-selling
https://www.gov.uk/online-and-distance-selling-for-businesses/distance-selling

Brief Summary

A full refund will be offered if an item is faulty, not as described or doesn’t do what it’s supposed to. Please contact us if the goods are faulty as we may be able to rectify the problem for you without necessitating a return and full refund.

You can cancel your contract at any time within 14 days of receiving your goods and for any reason. You have another 14 days to return the goods once we have been told . We will refund you within 14 days of receiving the goods back. Goods must be unused, undamaged and in their original packaging.

Please direct all communications to info@EverythingButBrass.co.uk
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